User Support

For additional information and assistance in using Authoring, please contact the CAI Help Desk, which is open Monday–Friday from 6:00 a.m. to 8:00 p.m. ET (except holidays or as otherwise indicated on the Assessment Program Portal).

CAI Help Desk
Toll-Free Phone Support: 555-1234
Email Support: SAMPLE@cambiumast.net
Chat: https://example.com/chat.stml

Please provide the CAI Help Desk with a detailed explanation of your question, as well as the following:

• If the question pertains to a user's account, provide the user's full name and email address.
• Any error messages and codes that appeared, if applicable.
• Operating system and browser information, including version numbers.