Appendix B: User Support
For additional information and assistance in using the ORS, please contact the California Technical Assistance Center .
California Technical Assistance Center
Toll-Free Phone Support: 1.800.955.2954
Email Support: CalTAC@ets.org
Please provide
- If your question pertains to a student, the SSID and associated LEA or school for that student. Do not provide the student's name.
- If your question pertains to a user, the user's full name and email address.
- Any error messages that appeared.
- Operating system and browser information, including version numbers (e.g., Windows 10 and Firefox 60 or Mac OS 10.14 and Safari 11).