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Appendix B: User Support

For additional information and assistance in using the ORS, please contact the Indiana Assessment Help Desk.

is open Monday–Friday from 8:00 a.m. to 8:00 p.m. Eastern Time (except holidays or as otherwise indicated on the Indiana Assessment portal).

 

Indiana Assessment Help Desk
Toll-Free Phone Support: 1-866-298-4256
Email Support: indianahelpdesk@cambiumassessment.com
Chat: https://indiana.portal.cambiumast.com/chat.stml

  • If your question pertains to a student, the and associated corporation or school for that student. Do not provide the student's name.
  • If your question pertains to a user, the user's full name and email address.
  • Any error messages that appeared.
  • Operating system and browser information, including version numbers (e.g., Windows 10 and Firefox 60 or Mac OS 10.14 and Safari 11).