User Support

For additional information and assistance in using Reporting, contact the NDSA Service Desk.

The NDSA Service Desk is open Monday–Friday from 6:30 a.m. to 6:30 p.m. CT (except holidays or as otherwise indicated on the NDSA portal (http://ndsa.portal.cambiumast.com/)).

NDSA Service Desk
Toll-Free Phone Support: 1.855.873.5715
Email Support: [email protected]

Please provide the NDSA Service Desk with a detailed description of your problem, as well as the following:

• If the issue pertains to a student, provide the student’s SSID and associated district or school. Do not provide the student’s name.
• If the issue pertains to a user account, provide the user’s full name and email address.
• Any error messages and codes that appeared, if applicable.
• Operating system and browser information, including version numbers.