User Support

For additional information and assistance in using Centralized Reporting, contact the Oregon Statewide Assessment System Helpdesk.

The Oregon Statewide Assessment System Helpdesk is open Monday through Friday from 7:00 a.m. to 5:00 p.m. Pacific Time (except holidays or as otherwise indicated on the OSAS portal (https://osasportal.org/)).

Oregon Statewide Assessment System Helpdesk
Toll-Free Phone Support: 1.866.509.6257
Fax Support: 1.877.218.7663
Email Support: osashelpdesk@cambiumassessment.com
Chat Support: https://osasportal.org/contact.html

Please provide the Oregon Statewide Assessment System Helpdesk with a detailed description of your problem, as well as the following:

• If the issue pertains to a student, provide the student’s SSID and associated district or school. Do not provide the student’s name.
• If the issue pertains to a user account, provide the user’s full name and email address.
• Any error messages and codes that appeared, if applicable.
• Operating system and browser information, including version numbers.