Downloading Files from the Secure Inbox

When searching for users and test settings and tools, you can choose to export the search results to the Secure Inbox. The Secure Inbox (see Figure 4) serves as a secure repository that lists files containing the data that you have exported in TIDE. When you choose to export search results to the Secure Inbox, TIDE sends you an email to your email address that is registered in TIDE when the export task is completed and the file is available in the Secure Inbox for download.

The Secure Inbox also lists any protected documents that have been externally uploaded to the Secure Inbox and that you have privileges to view.

• The files in the Secure Inbox are listed in the order in which they were created. The file creation and file expiration dates appear, if applicable.
• The number of days remaining until a file expires is also displayed next to a file. By default, exported files are available for 30 days while secure documents are available for the period specified by the College Board.
• You can access the Secure Inbox from any page in TIDE. You can also download, archive, or delete files.

To access files in the Secure Inbox:

1.From the TIDE banner, select Secure Inbox. The Secure Inbox page appears. By default, TIDE displays the View Documents tab.

Figure 4: Secure Inbox

2.Optional: Select the file view from the available tabs:

• Secure Inbox: This is the default view and displays all the files except for the ones that you have archived.
• Archived: Displays the files that you have archived.

3.Optional: To filter the files by keyword, enter a search term in the search field above the list of files. The list is filtered to display only those files containing the entered file name.

4.Optional: To hide or display system or custom labels, toggle /.

5.Optional: To hide files with a system or custom label, clear the checkbox for that label.

6.Do one of the following:

• To download a file, click the file name.
• To add a new custom label or apply an existing custom label, select .
  • To apply a new custom label, mark the checkbox, enter a new custom label in the text box, and select Save New Label.
  • To apply an existing custom label, mark the checkbox, enter an existing custom label in the text box, and select Apply Label.
• To archive a file, select . To return a file to the Secure Inbox from the Archived tab, select .