Resolving Student-Not-Found Discrepancies

A student-not-found discrepancy occurs when the identifying information on an answer document is not found in TIDE. The causes for this discrepancy include the following:

SSID is missing from the answer document.
SSID on the answer document is not present in TIDE.
The combination of the SSID, first name, and last name on the answer document does not match the SSID, first name, and last name in TIDE.

Use the following procedure to resolve student-not-found discrepancies.

To resolve student-not-found discrepancies:

1.From the Data Cleanup task menu on the dashboard, select Discrepancy Resolution. The Discrepancy Resolution page appears.

2.Retrieve the list of discrepancies for your district and school by following the procedure in the section Searching for Records.

3.Optional: To view the answer document for a retrieved discrepancy, click the PDF file in the View column for that discrepancy. The answer document may contain a hint regarding the student to whom the test actually belongs.

4.Click for the discrepancy you want to resolve. The Resolve Discrepancy: Student-Not-Found window appears.

5.Do one of the following:

If the student with whom you want to associate the test exists in TIDE, click in the Associate column. The Search for Students to Associate panel appears.

i.Enter search criteria to retrieve an existing student, and click Search.

ii.In the list of retrieved students, select the icon for the student with whom you want to associate the test.

If you need to add the student to TIDE, click in the Add Student column. The Add Student panel appears.

i.Complete the form for the student you want to add, and click Add Student.

6.In the dialog box that pops up, click Continue. In the dialog box that pops up, click Continue. The listing of discrepancies appears. Processing appears in the Status column for the resolved discrepancy. The discrepancy will disappear from the list when processing is complete.