User Support

For additional information and assistance in using Authoring, please contact the ISAT Help Desk, which is open Monday–Friday from 8:00 a.m. to 8:00 p.m. MT (except holidays or as otherwise indicated on the ISAT Portal).

ISAT Help Desk
Toll-Free Phone Support: 1-844-560-7365
Email Support: IDHelpDesk@cambiumassessment.com

Please provide the ISAT Help Desk with a detailed explanation of your question, as well as the following:

  • If the question pertains to a user's account, provide the user's full name and email address.
  • Any error messages and codes that appeared, if applicable.
  • Operating system and browser information, including version numbers.