User Support

For additional information and assistance in using Authoring, please contact Texas Testing Support, which is open Monday–Friday from 7:00 a.m. to 7:00 p.m. CT (except holidays or as otherwise indicated on the Texas Assessment Portal).

Texas Testing Support
Toll-Free Phone Support: 1-833-601-8821
Email Support: TexasTestingSupport@cambiumassessment.com

Please provide Texas Testing Support with a detailed explanation of your question, as well as the following:

• If the question pertains to a user's account, provide the user's full name and email address.
• Any error messages and codes that appeared, if applicable.
• Operating system and browser information, including version numbers.