User Support

For additional information and assistance in using Centralized Reporting, contact the Assessment Program Help Desk.

The Assessment Program Help Desk is open Monday–Friday from 6:00 a.m. to 8:00 p.m. ET (except holidays or as otherwise indicated on the Assessment Program portal (https://example.com)).

Assessment Program Help Desk
Toll-Free Phone Support: 555-1234
Email Support: SAMPLE@cambiumassessment.com

Please provide the Assessment Program Help Desk with a detailed description of your problem, as well as the following:

• If the issue pertains to a student, provide the student’s SSID and associated district or school. Do not provide the student’s name.
• If the issue pertains to a user account, provide the user’s full name and email address.
• Any error messages and codes that appeared, if applicable.
• Operating system and browser information, including version numbers.