Communicating with Students in a Remote Test Session

In remote test sessions, there are additional features you can use to communicate with the students.

Broadcasting Messages to Students Simultaneously

Once students have joined a remote session, you can communicate with all the students at once using the broadcast feature on the TA Site. Broadcast messages to students pop up as announcements on each student’s screen.

1.From the test sessions page on the TA Site, select Broadcast Message icon . The Broadcast window pops up.

2.In the Type a new message field, type your message and then select Send mesage icon . Your message automatically appears on the testing device of each student in the session.

Students can respond to broadcast messages using the Chat window on their devices. Chat messages sent from students appear only on your screen; not on the screens of other students in the session. When a student sends a message, a notification appears in the TA Site. For more information, see Viewing Student Messages.

Observing Students Testing Remotely

For remote test sessions that have the video-conferencing feature enabled, you can observe low resolution (table-view) videos of all students at once, view a higher resolution (tile-view) video of all students simultaneously, or select one student to view at high resolution.

Starting a One-on-One Video Conference with a Student

You can initiate a one-on-one video call with one student at a time.

1.From the Student Information column of the test progress tables, select the image of the student you wish to call. If you are viewing your students in tile view, select the student’s tile. The Video Conference window pops up, displaying high resolution video of the student.

2.Select Call button to call the student. A call icon displays on the student's image to indicate that you are in a conference with the student. On both your device and the student's device, the Video Conference window displays a split-screen view of you and the student.

3.Toggle your webcam or microphone to enable or disable your camera and microphone as necessary. By default, both the camera and microphone are enabled.

4.To disconnect the call, select Disconnect Call icon .

Viewing Student Messages

Students testing remotely can send you messages. If a student sends a message, a Message Notification notification appears beside the student's image in the Student Information column or on the student's tile.

1.To respond to a student's message, select the image of the student you wish to respond to. The Video Conference window pops up, displaying high resolution video of the student.

2.Select Messages to view the student's message.

3.Do one of the following:

Responding to Student Requests for Assistance

Students who need assistance can virtually “raise their hand” while taking a remote test. If a student raises their hand, the student is listed in the Tests with potential issues table and a Raised Hand Notification notification appears beside the student's image.

1.To respond to a student's request for assistance, select the image of the student who you wish to respond to. The Video Conference window pops up, displaying a high resolution video of the student.

2.Do one of the following:

3.To lower the student’s hand, select Lower Hand icon .