Manage User Details

You can view and modify information about a user's TIDE account—as long as the user is below your role in the hierarchy and is in your district or school.

Note: You can also search users by email address using the Student ID/User Email field on the Dashboard or in the Users task group in card view.

To view and edit user details:

1.From the Users task group, select Manage. The Manage User page appears.

2.Search for the user. For information about the search process, you can review Search for Records.

3. To open the record for editing, select (do not right-click) the Row Actions menu button Row Actions menu button with three vertical dots and then choose Edit. The user details page appears.

4.If your user role allows it, modify the user's details as required.

Note: You cannot edit the user's email address. Instead of creating a new user account, contact your Help Desk to have them associate a new email address with the existing user. This ensures that most data connected with the user stays intact.

5.Optional: Add additional roles for this user by selecting Add Another Role.
Another section appears under the other role(s), and you can assign the role there.

6.Optional: Delete roles by selecting Delete in the section with the role you want to remove.

7.Select Save. A pop-up displays.

8.In the pop-up, do one of the following:

Select Continue to return to the search results.
Select Dashboard to return to the TIDE Dashboard.